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FAQs

  • Why should I buy an AngelPack baby carrier?
  • What type of baby sling or baby carrier is the AngelPack LX?
  • What are the differnt sizes?
  • What size children can I carry with an AngelPack baby carrier?
  • What is the return policy?
  • What is the warranty?
  • Washing instructions
  • Do you ship International orders?
  • Do I need to tie it on?
  • Does it meet all standard?

Why should I buy an AngelPack baby carrier? TOP

  • easy to use high-quality materials and fine workmanship
  • certified organic cotton
  • one (1) year manufacture warranty
  • elegant designer prints
  • lightweight (less than 1 lb.) and stores away in a small bag
  • includes a hood for added head support while the child is sleeping and works well for covering up while breastfeeding or to block the sun
  • use in front or back
  • matching nursing covers and AngelPacks for kids
  • and we are an environmentally friendly company

What type of baby sling or baby carrier is the AngelPack LX? TOP

The AngelPack LX is a Soft Structured Baby Carrier (SSC).
 
This baby carrier was inspired by the Chinese mei tai carrier.
 
It weighs less than 1 lb and can be easily folded and placed in a drawer.
 
Our unique design allows for better support and weight distribution, without the extra bulk and weight of a framed baby backpack. The padded waist and straps help distribute the child's weight across your hips and shoulders.
 
Our ergonomic baby carrier design makes carrying your child easier and more comfortable than other baby carriers and it is easy to use.

What are the differnt sizes? TOP
The AngelPack LX is a one size fits most. It easily fits a petite woman to an LX man.

What size children can I carry with an AngelPack baby carrier? TOP
This carrier was designed to carry children from 10 lbs to 40 lbs. We have carried our three children from 10 lbs up to 2 years old.

What is the return policy? TOP

If you made your purchase through this website only and are not completely satisfied with your AngelPack product, you may return it for a refund of your purchase price minus the shipping cost.
 
The baby carrier must be returned within 30 days of the delivery date and in a new, unused and unwashed condition. It also must include the packaging, hangtag still attached, the wearing instructions, and a copy of the receipt or packing slip. We will not give a refund on any carrier that has been washed, worn, dirty, smelly, or in a used condition.
 
All refunds will be deposited into the PayPal account or credit card that was used for the purchase.
 
Please contact us for a return authorization number before mailing your item.

What is the warranty? TOP

This baby carrier is warranted against defective materials or workmanship for one (1) year from the date of original purchase.
 
Proof of purchase is required. Only products sold by Chi-Chi Mio Designs and authorized retailers are covered under this warranty.
 
The exclusive remedy for this warranty is that Chi-Chi Mio will, at its option, provide repair or replacement components for this product.
 
Chi-Chi Mio reserves the right to discontinue or change fabrics, parts, models or products, or to make substitutions.
 
To make a claim under this warranty, contact Chi-Chi Mio Designs.
 
Please complete the enclosed registration form or online form within thirty (30) days of purchase.
 
This warranty does not include damages which arise from negligence, misuse or use not in accordance with the product instruction.
 
The use of non-Chi-Chi Mio covers, inserts, toys, or accessories is not approved by Chi-Chi Mio Designs. Their use could cause this carrier to fail. Their use automatically voids the Chi-Chi Mio Designs warranty.

Washing instructions TOP
We recommend delicate cycle, mild detergent cold water. Clip the buckles together and line dry. No bleach.

Do you ship International orders? TOP

Yes, we ship all over the globe. We use the United Parcel Service (UPS) and the United States Parcel Service (USPS).
 
The cost for international shipping for one carrier is $30
 
For orders of more than one (1) carrier, email us for the shipping cost.

Do I need to tie it on? TOP

No, you don't have to tie any knots at all. Our baby carrier employs easy to clip and adjust buckles. You just put it on and go!

Does it meet all standards, including European standards? TOP

Yes, the AngelPack baby carrier has been tested for the requirements of a soft structured baby carrier and passed.
  • ASTM F-2236-09a
  • CPSIA

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